Contact Us

Use the Contact Us form to send us a message about the credit union, our website, our services, our organization or anything else.

Sign in to Online Banking for more specific requests such as address changes and stop payment requests.

    For customer service, please call 800-914-8619. For credit card services, use the following numbers:

    • Report a lost or stolen credit card: 1-800-325-3678 (international calls: 909-297-7134)
    • Report fraud or dispute a charge: 1-800-854-1557

    Our mailing address is: Interior Federal Credit Union 12201 Sunrise Valley Drive Room BA208 MS700 Reston, VA 20192. To make a VISA® payment: P.O. Box 37035, Boone, IA, 50037-0035.  All Visa payments are processed when received.  However, the available credit will not be available for 2 business days.  Funds will be credited to your available balance after the hold has been released.

    Our routing and transit # is 254074442.

    Confidential Information- account number, date of birth, and social security number, should not be included in messages sent through the Contact Us form.  For a more secure method of contact please login to Online Banking, click Support, and Secure Support.

    Digital Banking

    Frequently Asked Questions

    Magnifying glass centered between man looking into national forest.Got questions? Search our Knowledge Base for some of the most frequently asked questions and answers.