Getting a status update on your loan or deposit account application is easy!

With our application portal, you are able to get an up to date status of your application, upload documents, and securely message the credit union to discuss your application.


To chat or securely message the credit union, login to your Digital Banking profile:

Download on the Apple App Store button. Google Play Store

Mobile App:

  1. Download the iOS or Google Play app. If you’ve already downloaded the app, simply sign in using your Digital Banking credentials.
  2. More tab
  3. Support: Secure Chat or Secure Email

Online Banking:

  1. Support (upper right)
  2. Secure Email and Knowledge Base or Chat Now
Our mailing address is: To make a Visa® payment:

Interior Federal Credit Union

12201 Sunrise Valley Drive

Room BA208 MS700

Reston, VA 20192

 P.O. Box 37035

Boone, IA 50037-0035

All Visa payments are processed when received. However, the available credit will not be available for 2 business days.  Funds will be credited to your available balance after the hold has been released.

For member service, please call 800-914-8619. For credit card services, use the following numbers:

  • Report a lost or stolen credit card: 1-800-325-3678 (international calls: 909-297-7134)
  • Report fraud or dispute a charge: 1-800-854-1557

Digital Banking

Frequently Asked Questions

Magnifying glass centered between man looking into national forest.Got questions? Search our Knowledge Base for some of the most frequently asked questions and answers.