Name

Email

Phone

How did you originally learn about Interior FCU?

How long had you been a member of Interior FCU?

Type of account(s) closed. (Check all that apply)
CheckingSavingsMoney marketLoanCredit CardShare CertificateHome Equity LoanOther

What is the primary reason(s) you closed your account? (Check all that apply)
MovedPoor customer serviceLocations not convenientHours not convenientNot enough ATM locationsDissatisfied with feesDissatisfied with ratesFailed to timely correct an error or complaintDid not offer product/service that I neededMoved to another financial institutionOther

What could we have done to keep your business? Please be honest and feel free to include examples.