Banking FAQ

Are my deposit accounts federally insured?

Yes! Your deposit is federally insured to least $250,000 by the National Credit Union Administration (NCUA) and is backed by the full faith and credit of the United States Government.

How do I set up Direct Deposit of my payroll check?
After your checking application has been approved, you will receive our routing and transit number and your account number. If your employer participates in a direct deposit program, simply provide this information to the human resources or payroll department at your company and your direct deposit will usually begin within thirty days. Our routing and transit number is 254074442.
Can I get information about my account by phone?
Yes! Account information is available with our Customer Service Representatives during business hours at any of our offices or ask about our Audio Response system for automated account information 24 hours a day.
What products can I apply for online?
We have a variety of personal accounts that you can apply for online.
Do you offer IRAs online?

Yes, you can open your account online. Visit our IRA Center™ for more information and open your account online.

Are dividends paid on my checking account?
Yes! If you want a checking account that pays a market rate dividend, review our checking account options.
Can I open an account if I don't live in the United States? What if I live in the United States, but I'm not a citizen yet?
We accept applications from persons residing within the United States and its territories with valid U.S. tax identification numbers (Social Security Numbers). If you have questions, contact us.
Can I do all of my banking with you?
Yes! Thanks to the convenience of Direct Deposit and more than 33,000 free ATM locations nationwide, everyday banking activities can be performed on your own time. Contact us with questions about your banking needs.
Can I look at all of my transactions at any time?
Yes! With Online Banking, you have access to your account information 24 hours a day, 7 days a week!
How frequently is my information updated?
Your account information is updated every business day with new transactions that posted to your account the previous day.
Are wire transfers possible to and from my checking account?
Yes! Funds can be transferred to and from accounts by wire transfer or via ACH (Automated Clearing House) debits or credits.
How do I make a deposit to my account from a remote location?

The quickest way to make a deposit remotely is by using our mobile deposit feature. If you don’t already have our mobile app, then you can download it today. Once you have our mobile app installed on your iPhone or Android phone simply login using your online banking credentials, and select Deposit Checks. Using this feature you’ll be required to take a picture of the front and back of your check and confirm the dollar amount, then you’re done! You can do most of your banking by using Direct Deposit, ATMs or ACH (Automated Clearing House) transactions. We also offer a bank-by-mail service, which allows you to mail non-recurring deposits. Contact us for details on a method that’s best for you.

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When do I have access to use Online Banking?
With Online Banking, you have access to your account information 24 hours a day, 7 days a week!

Online Banking

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